Terms and Conditions

                                                      PRIVATE POLICY, RETURNS, TERMS AND CONDITION

We do not sell any information. We do not share any information.  We do not collect any information. 

DISCLOSED INFORMATION:

We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our products and services.

Information We Collect:

We may collect the following types of personal information from you:

• Contact Information: such as your name, email address, phone number, and mailing address.

• Payment Information: if you make a purchase, we may collect payment details, including credit card information.

• Account Information: if you create an account with us, we may collect information such as your username, password, and preferences.

• Usage Information: we may collect information about how you use our products and services, including browsing patterns and interactions with our website.

• Device Information: we may collect information about the device you are using, including device type, operating system, and browser type.

How We Use Your Information:

We use the information we collect for various purposes, including:

• Providing Services: to deliver the products and services you request.

• Improving User Experience: to enhance and personalize your experience with our website and services.

• Processing Payments: if you make a purchase, we use your payment information to complete the transaction.

• Communication: to send you updates, newsletters, and other communications related to our products and services.  

 We Use Your Information:

We use the information we collect for various purposes, including:

• Providing Services: to deliver the products and services you request.

• Improving User Experience: to enhance and personalize your experience with our website and services.

• Processing Payments: if you make a purchase, we use your payment information to complete the transaction.

• Communication: to send you updates, newsletters, and other communications related to our products and services.

• Customer Support: to respond to your inquiries, provide support, and address any issues.

• Legal Compliance: to comply with applicable laws and regulations.

Information Sharing:

We do not sell, trade, or otherwise transfer your personal information to outside parties without your consent, except as required by law or to fulfill the purposes outlined in this Privacy Policy. We may share your information with trusted third parties who assist us in operating our website, conducting our business, or servicing you, as long as those parties agree to keep this information confidential.   

Data Security:

We implement a variety of security measures to protect the confidentiality, integrity, and availability of your personal information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Your Choices:

You have the right to:

• Access, correct, or delete your personal information.

• Opt-out of receiving promotional communications.

• Disable cookies through your browser settings.

Updates to this Privacy Policy:

We may update this Privacy Policy from time to time to reflect changes in our practices. We will notify you of any significant changes by posting the updated policy on our website.

Contact Information:

If you have any questions or concerns about our Privacy Policy, please contact us at support@houseofpearsoul.com

COUPON NOTICE:

NO DOUBLE COUPONS. ONLY 1 COUPON PER ORDER. NO ADDITION DISCOUNTS. NO STACKING COUPONS OR DISCOUNT.

RETURNS NOTICE:

We are truly sorry that you have a problem with our product. If the product arrive damaged please let us know right away. We understand life happens...

Happy scenting...leads to happy people.

Fragrance Oils sales, unfortunately, all sales are final. No returns, No exchanges, No exception will not be permitted under no circumstance. Please order a sample before you make a final sale.

Return and Exchange Policy depends on a number of factors, including, the type of product purchased and the time elapsed since the date of purchase.

Diffusers scent machine - You may return any machine for any reason whatsoever within five business days of your date of purchase, or the date you receive the scent machine, whichever is later, for a refund. All sales are final. You must provide pictures. 

RESTOCKING FEE:

There will be a 30% restocking fee for any diffusers (machines) returned. 

We only accept return of the scent machine if they arrive defective or damaged. If you have received a damaged item, please take a picture of the item and email us at support@houseofpearsoul.com

We do our best to TEST each machine before it leaves the warehouse.

RETURNS INFORMATION:

You MUST include a picture to be eligible and ALL claims must be made within 5 days of receipt of the product. No exception will be made. 

Shipping cost and handling fees are non-refundable. You must shipped back at your own expense once approved. 

In order for us to accept the return, the diffuser must be unused and in its original packaging with all parts and accessories. The diffuser (device) must be unused. 

Shipping costs are non-refundable. 

There will be no refunds on used diffusers (machines).

Repeat again!

Scent machine MUST be unused and still in its original packaging with all parts and all accessories. If any items is missing you will forfeit your right to a refund. 

You can not use the item and return. You can not test drive the product and return it.

We can’t accept any returns which has been used, altered or damaged.

The one year warranty is with the maker/manufacture only and you must register with the company in order to receive the one year warranty. You may order parts from their website.  

May we suggestion adding additional warranties to protect your investment.

Pillows are made to order and unfortunately nonrefundable unless they arrived damaged.

                                                       Made with you in mind

Your Terms and Conditions section is like a contract between you and your customers. You make information and services available to your customers, and your customers must follow your rules.

Common items in a terms and conditions agreement allow you to:

• Withdraw and cancel services, and make financial transactions.
• Manage customer expectations, such as liability for information errors or website downtime. We reserved right to cancel any order.
• Set rules for user behavior, like forbidding unlawful behavior, hate speech, bullying, promotions, spam, etc.
• Disable user accounts.