House of Pearsoul
Effective Date: 6 September  2026

At House of Pearsoul, we believe your home should feel safe, soulful, and beautifully curated—and the same goes for your experience with us online. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, shop our collections, or engage with our brand.

We may collect information you provide directly, including your name, email address, shipping and billing address, phone number, and purchase history.

We may also collect information about your device, browser, IP address, website activity, and interactions with our emails or advertisements through cookies and similar technologies.

Payment information is processed by our payment service providers. We do not intentionally store complete payment card numbers on our own systems.

We use information to process and fulfill orders, provide customer support, send order and shipping updates, improve our website, personalize your experience, prevent fraud, and maintain website security.

We may also use your information to share product launches, promotions, and lifestyle content where you have subscribed or where otherwise permitted by law.

When you subscribe to our mailing list, you may receive updates about new products, exclusive promotions, Sunday Soul Reset emails, and home inspiration.

You may unsubscribe from marketing emails at any time using the link included in our messages. Transactional emails, such as order confirmations and shipping updates, may still be sent when necessary.

Our website may use cookies and similar technologies to support website functionality, remember preferences, analyze traffic, and measure advertising performance.

You can manage cookies through your browser settings and any privacy controls made available on our website. Disabling certain cookies may affect website functionality.

We may share information with service providers that help us operate our business, including payment processors, shipping providers, website hosting services, email marketing platforms, and analytics or advertising providers.

We share information only as needed for these services and in accordance with applicable law. We may also disclose information when required by law or necessary to protect our rights, customers, or business.

Depending on your location, you may have the right to request access to, correction of, or deletion of your personal information, or to opt out of certain uses of your information.

To submit a privacy request, please contact support@houseofpearsoul.com. We may need to verify your identity before completing certain requests.

We retain information for as long as reasonably necessary to fulfill orders, provide services, maintain business records, resolve disputes, and comply with applicable legal obligations.

We use reasonable administrative, technical, and organizational measures to help protect personal information. However, no method of transmission or storage is completely secure.

Our website may contain links to third-party websites or platforms. We are not responsible for the privacy practices or content of those external sites.

House of Pearsoul does not knowingly collect personal information from children under the age of 13. If you believe a child has provided us with personal information, please contact us so we can review and address the request.

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. Updated versions will be posted on this page with a revised effective date.

For privacy questions or requests, please contact:

House of Pearsoul
support@houseofpearsoul.com

Luxury should feel beautiful, online and at home.

Made with you in mind.